TeleRep – A Division of ATS Call Centers, Inc., a
business specializing in specialized call center
services, received national recertification as a Women’s
Business Enterprise by the WPEO, a regional certifying
partner of the Women’s Business Enterprise National
Council (WBENC).
Glen Burnie, Maryland (PRWEB)
December 14, 2005 – TeleRep – A Division of ATS Call
Centers, Inc., a business specializing in inbound call
center services, received national recertification as a
Women’s Business Enterprise by the WPEO, a regional
certifying partner of the Women’s Business Enterprise
National Council (WBENC). WBENC’s national standard of
certification implemented by the (regional partner
organization) is a meticulous process including an
in-depth review of the business and site inspection. The
certification process is designed to confirm the
business is at least 51% owned, operated and controlled
by a woman or women.
By including women-owned businesses among their vendors,
corporations, and government agencies demonstrate their
commitment to fostering diversity and the continued
development of their supplier/vendor diversity programs.
To learn more about TeleRep, please visit
http://www.telerep.com.
"This is our second year of certification by WBENC. This
certification is very valuable to our company. It
provides a real asset in our efforts to reach corporate
America. The value really comes from and expanding our
company's visibility among real decision makers in
corporate supplier diversity and procurement," said
Sandra Olson, TeleRep Owner and President. "Although
we've been certified as a Woman Business Enterprise
(WBE) through the State of Maryland since 2000, our
certification gives us a national presence that many
corporate supplier diversity programs require from women
owned businesses."
"Our corporate clients have asked us to provide
specialized call center services that will help them
focus on their core business. We have continually
adjusted our services to meet the needs of our diverse
client base. Our growth and service expansion allows us
to truly offer total customization to meet today's
corporate outsourcing objectives and provide business
intelligence reporting to assist customers with
optimizing their outsourcing investment.”
Mrs. Olson started her business in 1976 as a modest
business answering service. TeleRep now employs over 50
TeleReps, serving nearly 300 Maryland area and 50
National companies. TeleRep uses state-of-the-art call
center technologies and provides an extensive array of
award-winning call center outsourcing services. Some of
the awards include, Customer Inter@ction's Solutions MVP
Quality Award, The Association of TeleServices
International Award of Excellence, the
DiversityBusiness.com awards, 'Top Diversity Owned
Businesses in Maryland' and 'Top Small Business in
Maryland.'
ABOUT TELEREP
TeleRep is a division of ATS Call Centers, Inc. and is
nationally certified through WBENC as a woman-owned
business. In business since 1976, ATS Call centers, Inc.
provides 24/7 inbound call center services for companies
that need specialized customer support, complex call
handling or high-end call center and telephone support
services. TeleRep offers the advanced services of a
corporate call center with the advantage of process
efficiency typical of a smaller business.
Contact center services such as fax, email, web and
other direct response solutions are also developed and
delivered from TeleRep's location in Glen Burnie,
Maryland.
For more information about TeleRep, its services and
capabilities, contact Joe Simpkins, Business Development
Director, at (410) 761-2424 / (800) 638-2000,
http://www.telerep.com.
About WBENC
The Women’s Business Enterprise National Council is the
nation’s largest third party certifier of businesses
owned and operated by women in the United States. WBENC
is a resource for the more than 700 US companies and
government agencies that rely on WBENC’s certification
as an integral part of their supplier diversity
programs.
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