About TeleRep
Our Services
QUICK FACTS

Free Outsourcing Advice

Order Taking
Call Center Technology
Press Articles
Sitemap  
30th Anniversary

 

TIPS:

Inbound Call Center Checklist

 

24 / 7 / 365 Live Customer Service Agents

Extensive Inbound call Center Services
3rd-Party Certified
30+ years Experience
WBE - Woman Owned Business
Fortune 500 Clients
Digital Call Logging
Low Agent Turnover
Back-up Power Supply
Disaster Recovery Plan
Order Taking Services Experts
Performance Indicators Above Industry Averages
Agent Incentive Monitoring
Low Monthly Minimums
(SLA) Service Level Agreements
Web - Integrated
Trends Analysis Reporting
Dedicated & Shared Agents
Industry Specialists

 

 

Contact our Call Center Pricing & Solutions Specialists

'Call Center Expertise you can rely on'

 

Are you looking for a call center solution? Undecided about how outsourcing can benefit your Customer Service? Curious to receive a customized call center pricing or services information sheet for quick comparison?

Whatever you're looking for, we'd like to help.  First, we'll listen to your needs. Then, we will consult with our internal and partner resources to offer the best customized service solution with competitive pricing as well.

Please contact us by using any of the methods below. Additionally you might take a moment to fill out our short, Services & Pricing Feedback Form  We promise to contact you in short order with valuable assistance.

Contact Information (Mail, Phone, Fax & Email)

*You can also fill out one of our inquiry forms                                                          (30 second Quick -or- 2 Minute DETAILED)

Telerep, A Division of ATS Call Centers, Inc.
14 Wellham Ave, NW
Glen Burnie, MD 21061 USA
Toll Free 800.638.2000

Maryland 410.761.2424

Fax 410.761.3357

Email addresses you may use:

 

 

Some helpful ideas:

  • Provide the right help - Always offer your customers a quick way to speak with a live rep.  Too much upfront IVR will frustrate your callers and reduce the likelihood they'll be your customer if given a better option with another company.
  • Be available- Offer 24/7 access to your customers for ordering and customer service. This type of access and convenience is expected in the U.S. market. If you don't have it, your customers will find a company who does.

Thank you for visiting telerep.com.  We hope you enjoyed your time here. Please let us know if you have any suggestions to improve our site. Feedback Form

TeleRep. Way beyond your ordinary call center.