1.
Do you currently outsource your customer service?
Yes
No
2.
Briefly describe what your company does.
3. Select
the services you are interested in.
Order Entry
Customer Service
Help Desk
Critical Call Dispatch
Answering Service
Call Filtering
Service Dispatch
Support Dispatch
Receptionist Support
Medical Answering
Dealer Locator
Mailing Literature
4.
Will you need live calls digitally recorded?
No
Yes
5.
How many incoming calls do you receive?
6.
Which is more likely to be the call volume pattern?
Consistent call volume during a month
Large spikes in call volume within...
minutes
hours
days
7.
Approximately how long is each call you receive?
minutes
8.
During what times do you need service?
Select One...
24 hours, 7 days a week
Overflow & after hours only
Weekdays only
9.
What is your anticipated start date?
mm/dd/yy
10.
What is your anticipated budget?
Select One...
Less than $500 per month
$500 to $1,000 per month
$1,000 to $2500 per month
$2,500 to $5,000 per month
$5,000 to $7,500 per month
$7,500 to $10,000 per month
More than $10,000 per month
11.
Please list any additional requirements your project may require.
Please provide the following contact information.
Company
Street
City/State/Zip
St
Postal/Zip
Country
Australia
Canada
Chad
France
Germany
Iraq
Ireland
Israel
Italy
Japan
Mexico
Russia
Saudi Arabia
United Arab Emirates
United Kingdom
United States
Other Country
Contact
*
Phone
*
E-mail
Fax
*Web
Site
How
did you hear about us?
Referral
Search Engine
Yellow Pages
Contacted by Representative
E-mail
Direct Mail
Print Ad in Publication
Other
Please mention any specifics - search engine,
keyword, representative's name, publication..