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24 / 7 / 365 Live Customer Service Agents

Extensive Inbound call Center Services
3rd-Party Certified
30+ years Experience
WBE - Woman Owned Business
Fortune 500 Clients
Digital Call Logging
Low Agent Turnover
Back-up Power Supply
Disaster Recovery Plan
Order Taking Services Experts
Performance Indicators Above Industry Averages
Agent Incentive Monitoring
Low Monthly Minimums
(SLA) Service Level Agreements
Web - Integrated
Trends Analysis Reporting
Dedicated & Shared Agents
Industry Specialists

 

About TeleRep - A Division of ATS Call Centers, Inc.


Don't know how to select and manage call center services? Puzzled by outsourcing options?  We can make the pieces fit (Perfectly).

Since 1976 TeleRep has added to the success of hundreds of businesses. TeleRep has earned a reputation as a Preferred Provider of Inbound Call Center Services and a leader in the latest multi-channel contact center offerings.

Our strategic Maryland location allows us access to a vast wealth of resources in the Baltimore - Washington DC Metropolitan Area, which we use to provide cost effective, high performance services for all inbound call campaigns.

We believe that a Call Center is only as good as its Personnel, Technology and Experience. TeleRep leverages these key assets to ensure the success of your Inbound Call Center Services Program. We know that when you succeed, we succeed. So our focus is on your success. That's the core of our operating basis.

Telerep positions itself as your partner - an extension of your business. As your partner we provide the professional, efficient inbound call handling services that optimize the return on your Call Center Outsourcing Investment.



Contact us for a Free program evaluation click here

 

Have You considered...

  • Offering your customers 24/7 access to order your products & Services?
  • Offering toll-free phone support for your e-commerce website?
  • Tracking the source data from your customers to find marketing Hot-Spots?
  • Integrating your web orders into your call center order system?
  • The value of having all call interactions recorded live?

TeleRep's Call Center Consultants can help you to match services to meet and exceed your customer sales and loyalty goals

TeleRep.  Way Beyond your ordinary Call Center.